Omni Vanlines


Mover Report Card

Before Your Move
Accuracy of Estimate?76.67%
Estimator's Professional Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

One of the worst

This was by far one of the most frustrating experiences in my life. The company was rude, dishonest, and all around shady throughout the entire moving process, changing my delivery date and never giving me a straight answer on when my furniture would arrive. They kept coming up with excuses as to why there were so many delays-- the truck broke down, etc. The move was supposed to take 5 - 7 days originally, this is what they claimed. After reading the fine print on the contract I realized the move could take up to 14 business days. My move ended up taking over that amount of time, close to 17 or 18 business days, 24 days total. They still over-charged me despite the fact that they'd broken the contract. They held my furniture hostage unless I paid them $956 in cash ($350) more than the amount I owed. I would not recommend this moving company.


S Craig


Move
11/13/2009 Posted by N Warncke

Abaco assured me they would be the one moving me. Some man out of Florida or said he was from Florida showed up. Tried to move me a day earlier, and hired two guys off the streets that knew nothing...

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