A Professional Movers.....Watch Out
I could go on for hours of how a simple move that took about 4.5 hrs. 10 years ago now took 11 1/2 hours with A Professional Movers. The following is my opinion, which is based on my experience with the company.
The move was stretched out, a massive amount of very expensive packing material was used that did not need to be, and a $300 stair fee was imposed that no one told me about. The day prior to the move I asked for an extra man to be assigned to the job but was told it would not be needed. This meant that 2 guys were moving where 3 were needed. A third man was on the truck apparently wrapping and taking up time and costing me money.
Many items were destroyed, scratched or found to be missing. This includes a antique lamp that has been in my family for over 70 years. The estimate was a sad joke. I gave as much information as I they thought they needed but few questions were asked of me. I couldn't believe that a bill for over 2k was given to me prior to the van be unloaded. I only had 1000 in cash on me as I was expecting a bill well under 1000 including tip. As I didn't have over 2k in cash on me (who does?), I had to pay with a credit card.
They then charged me a 3.5 % fee to use my card. I told the movers of the damage I found but I am finding more items damaged every day since the move. The company did not call me of bother to contact me after the move. I have emailed the company to get information on how to file a claim but no one has contacted me yet. I also had damage to my apartment and the hallways I took a lot of time to carefully pack my own items and they came out fine but the large items such as the lamps were damaged.
J Arturi