HomeMoving ServicesO'Brien's-Glose Moving & StorageMoving Reviews

O'Brien's-Glose Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?73.81%
Estimator's Professional Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?4
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Ok Experience

There was a travel charge that no one ever told me about until the movers got to my house that morning and it was $186. The movers were nice and fairly efficient, but occasionally I got the feeling that they weren't moving as quickly as they should've been (one guy was on the phone for 20 minutes) and we ended up going 30 minutes over the estimatd time, which cost another $62. I had told the people on the phone before that I had a big TV and they said that was no problem but when the movers showed up, they had no clue what kind of furniture I had and said they would not put the TV in their truck so I had to put it in my mother's mini-van. The guy on the phone told me they would take care of it and they didn't but since everything got to my new place ok and without breaking, I guess they were sufficient. I don't know if I would hire them again though.
J Bates

Response from O'Brien's-Glose Moving & Storage

Thank you for your review. This move estimate was based solely on the customer’s verbal information. The items had been placed by another party into a 20-foot storage container, which made it difficult to complete a thorough survey of household goods to be moved.  We would have gladly moved the plasma/lcd TV if it had been packaged properly for transit by the shipper or asked to have it carrier packed. The estimate is based on hourly rate and is adjusted based on actual time used. 

We are glad to hear that you had no damages on your move.  Your feedback is appreciated.

Sincerely,

Joshua Barnhart

Certified Moving Consultant

 

So Worth The Money
11/1/2010 Posted by S Gable

The movers were very friendly, very knowledgeable and very fast. I am hoping not to move again for a very long time, but if I do I would definitely use this
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This Company Stinks
4/28/2010 Posted by D Shimoskie

The driver called me a half-hour before they were due to my house and said that the truck broke down, then promptly hung up on me. The driver would not a...

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Satisfied
12/28/2009 Posted by L Hopper

The movers were cheerful and did a very good job. I would refer them to anybody and the price was very reasonable. Thank you!

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Somerville, NJ move
12/28/2009 Posted by A Linn

Although a bit expensive because of the minimum time requirement, I was happy with the results.

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Great Movers
12/28/2009 Posted by M Khan

O'Brien's was the most professional moving company with which I've ever dealt (and I've moved 9 times!!). The guy were courteous and fast. And the move went very smoothly. I would recommend them to an...

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