Flat Rate Moving and Storage, Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?43.13%
Estimator's Profession Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?2
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claims?No

Worst Experience

The Boston Flat Rate Company quoted me one price then the final price was something else. 

First of all they made my moving experience chaotic and unpleasant because of several factors like showing up an hour and a half earlier than the scheduled appointment. I still had to pack my computer and other items.

Well the "foreman" of the move packed up the computer without protective covering and my 17inch flat screen-computer monitor was ruined. I had to replace it. When I arrived at my new home the foreman demanded full payment in the middle of unloading my property to my new residence. I was told "pay now or we are not going to move the rest of your furniture."

The foreman was on the phone with his boss going back and forth about the price to charge me $89 multiplied by 6. They arrived at 8:30 a.m. and completed the move in less than 4 hrs. They were scheduled to arrive at 10 a.m. This company was highly unprofessional and discourteous to me as an customer. I would not recommend this company


A Burley


Flate Rate Movers
1/6/2011 Posted by J Mclaughlin

They were very efficent and finished within the estamated time. The additional charge of $75.00 was for supplies ie: tape, wrap and matress covers. They did not want to move anything "packed" in plast...

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Moved in!
11/2/2010 Posted by Y Parker

Make sure you do your research and make sure you have it in writing.

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