USA All Points Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?95.92%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?3
Was the staff courteous?4
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

As Requested

The two movers did a good job but two pictures were damaged as well as a lamp. Was not told a tip was expected until job was over by driver. Driver was almost two hours late. Also, when looking at my credit card statement, they did not properly deduct my advance deposit and they owe me $100.00.
B Keller

Response from USA All Points Moving & Storage

Yes, we did give you back the 100 deposit we did a great job and the drivers were good. thank you we are a great company and wanted to give you great service. Thank you.

Lots of prices creep in
12/23/2010 Posted by K Grierson

The movers were very courteous. However, the original estimate ballooned, largely due to the cost of packing--$300 for just 6 items (we had them move large ite...

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Terrible
12/9/2010 Posted by L Johnson

They totally overcharged me for a move only 15 minutes away. I couldn't believe it would cost $1,200 for a move right down the street. If they would have thoroughly explained this to me in the beginni...

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Good crew blinded by the contract
12/9/2010 Posted by S Gauldin

I was not given the estimate of the total costs. They should have listed items that needed to be wrapped in order to be moved in the contract. They would not move my bed, coach, and love seat unl...

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Review of All Points Movers
12/9/2010 Posted by A Payne

There were so many hidden and undiscussed costs at the end of the move that I was appalled. I asked about many of them during the estimate at the office but the rep did not mention any of them. She sa...

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Bad Experience
11/24/2010 Posted by E Conley

We were quoted at $80 per hour, including travel time and a 10 percent fuel charge. When we go to the destination, it ended up being $80 per hour, plus two hour travel time ($4,160), plus $252 packing...

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