Americarrier Van Lines

Horrible Experience

The loading up of the truck was okay but the later it got, the more hurried they got and several things apparently weren't labeled or wrapped properly because when they delivered my furniture, etc. At least eight items are missing and nobody seems to know where they are. They don't answer their phone most of the time and they never return my calls. Now I have to deal with the claims department. They told me that they don't broker out (contract out) their deliveries but they do. The delivery driver and his helper were great but they couldn't deliver items that they didn't have. Several items were damaged and parts were missing. Their customer service stinks and I would not reccomend this company to my worst enemy. They told me my delivery would be on the 24th of August but it didn't arrive until Sept. 4th. They kept putting me off and saying it was on it's way when it wasn't.
K Lindstrom