HomeMoving ServicesNeighbors Moving & Storage of South FloridaMoving Reviews

Neighbors Moving & Storage - FL


Mover Report Card

Before Your Move
Accuracy of Estimate?75.47%
Estimator's Professional Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?4
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Don't Use

I would not recommend this moving company. I contacted Neighoring Movers and requested the total charges if the workers completed the move within 4 hours. I was told it would only be $66.50 per hour with one hour of travel time -- this was a 10% discount. However, once it was time to pay, they added 18% gas charges. I did not pay for the charges, because specifically requested the total amount. If I had not insisted that the charges for gasoline not be included, the move have cost me $450.00. The workers neglected to have me sign the documents prior to the packing, therefore I did not pay for the gasoline charges. The same person who quoted me was the same one who did not want to deduct the gasoline charges. Please be careful and ask for hidden charges when you searching for any moving company.
C Forbes

Response from Neighbors Moving & Storage - FL

The 18% fuel surcharge is a standard charge that is assessed to each move - which covers the cost of operating the truck to and from the jobsite. I see that Ms. Forbes was not assessed this charge. She was only charged for the actual time spent performing her moving services. Please understand that we try to cover everything when quoting the customer, and we also have them sign an estimate prior to commencing any job which either reiterates the amount quoted or contains a new amount if the scope of work has changed. I would urge Ms. Forbes to contact the Customer Service Deptartment if she would like to further discuss her moving experience, and I would be happy to review with her.

Beware of Neighbors Moving and Storag
12/2/2010 Posted by J Lochen

The movers arrived 4 1/2 hours late and were very slow. We had to pay $800 more upon arrival. Movers were upset that we didn't tip them even tho...

Read More Company Reviews Read full review
Not Recommended
10/27/2010 Posted by G Taylor

Damage on chest and end table. The lead mover was not very happy about having to do his job. My husband and I went to a lot of trouble making sure everything was in one room and organized...

Read More Company Reviews Read full review

Miami to Ft. Lauderdale
9/17/2010 Posted by C Berner

From the initial phone call to Neighbors to the final handshake of the moving supervisor, the entire process was great. The movers were on time, uniformed, polite and worked efficiently. Each member o...

Read More Company Reviews Read full review
What a Dream Mover
5/20/2010 Posted by B Hunter

Everything about Neighbors Moving and Storage was excellent, they went out of their way to make our move painless and easy. The two drivers were the best I have ever seen, they moved everything and pu...

Read More Company Reviews Read full review
Neighbors moving
3/2/2010 Posted by C Chaney

The cords to my television set were lost. The company continued to put me on hold when I called to ask them to look in their storage for them. I found them to be rude and unconcerned that the cords an...

Read More Company Reviews Read full review
12>>
HomeMoving ServicesNeighbors Moving & Storage of South FloridaMoving Reviews
Footer

Relocation.com Resources

Move, Inc. |
5601 N Pima Rd, Scottsdale, AZ, 85250
| 800-248-MOVE (6683)