Master Movers
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 70.50% |
| Estimator's Professional Knowledge? | Good |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 4 |
| How did they handle your belongings? | 4 |
| Was the staff courteous? | 3 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | No |
| Was the moving company<br />responsive to your claims? | No |
Nice Movers, Not So Great Office Staff
Communication with the office was not great. I had to make multiple calls to reach someone. I sent multiple e-mails. I gave them my credit card information thinking that I would be charged on it for the move. I asked a member of the staff and she said yes. I was told the day of the move I had to pay cash or pay 20 percent of the move to use my credit card -- which meant that I had to drive to the bank and wait for it to open to get money for my move. The day before my move I still hadn't heard what time they would be there to start the move. I called about four times. Finally someone called me after 6. It always took at least three calls to get information. I got more advertising calls from them than I did call back. The saving grace from the whole thing was that the two guys who moved me were awesome, very professional, calm and nice. And even when I had an issue with the office yet again, they were very nice in how they handled the situation. The moved a one-bedroom apartment in four hours, which I thought was pretty quick.
D Jefferson
October 2010
12/16/2010 Posted by D Dawson
Be sure to clarify if any additional materials that they use during the packing process (i.e. tape, wrap, etc.) are included in the quote. Be sure to cla...
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Local Move
7/23/2010 Posted by B Rowe
Nothing was broken and it was a great move.
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Moving with Master Movers
6/24/2010 Posted by K Terrell
They were late: My estimated time of arrival for the movers was between 1 and 3p.m., but they did not arrive until 7p.m. that night, therefore not finishing...
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Moving with the Masters
11/13/2009 Posted by D Henriksen
The slight damage we experienced from our move was due to our packing, not to the movers. They couldn't have been more polite or efficient. They worked hard the entire time and remained curteous and k...
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