Nationwide Van Lines, Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?42.06%
Estimator's Professional Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?4
Was the staff courteous?4
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Second Choice Nightmare

I would not recommend that you use this mover. I had originally picked another company, but Nationwide gave me a better price and sales pitch. They told me my belongings would be picked up on the 19th between 2-6 p.m. and would get a call two hours prior so I wouldn't have to sit by the phone. The phone rang at 4:50p.m. and they would be there in 10 minutes. They took five hours to load a storage unit's worth of items (already packed). They were very meticulous with paperwork. I had asked that my goods be delivered on May 27th (that was the date I was moving into my new home out of state (850 miles). No problem I was told. The dispatcher would call me 24 hours ahead of time. Well, it is June 8th, and I am still waiting. I talked to several reps and keep getting the run around, my goods are in Massachusetts, will get a call, one rep promised to track down info and get back to me. I never did get that call. I had to dole out money for an air mattress and am eating out daily as I do not have pans/dishes. I am very frustrated. They were cooperative to get my money, now they don't want to help me.
P Evans


The Big Box Move
12/29/2010 Posted by R Gillespie

I would recommend that you box everything you can yourself and do an accurate accounting of everything you intend to move before you call for an estimate - you'd be suprised on how much you forgot you...

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Good
12/23/2009 Posted by J Brinton

Two items were lost. One was a goldleaf oval mirror the other was a cardboard tube of prints and maps. We walked through the house and there was nothing left there or in the garage.

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Terrible experience
12/22/2009 Posted by C Orlando

Customer service on the phone was initially nice. Once they got the job and the $500 retainer things went downhill. I received repeated phone calls reminding me about the cashier’s checks for payme...

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Relocation
12/28/2009 Posted by D Marty

The only issue I had was that the were only two helpers. They both tired during the day, which is understandable given the amount and weight of the items.

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Good Move
11/2/2009 Posted by Josephine Smith

Crew was very curteous and took great care with my belongings. I would recommend them to anyone that needed a moving company.

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