USA All Points Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?27.78%
Estimator's Professional Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?4
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?No
Was the moving company<br />responsive to your claims?No

The First and Last Time

I had half a dorm to move that contained one futon, two suitcases of clothes, kitchen utensils and one box of books--three men came for this. I was quoted a price that was one third of the final price. They said that there would be a four-hour minimum (even though there was no minimum in the original agreement). They charged me $25 for packing and $26 for gas. They only accepted debit cards - not credit cards. I even had to argue with the movers on the day of the move - said he moves more than 200 people a month so "complaints are expected." I will definitely be reporting this company.
V Ram

Response from USA All Points Moving & Storage

We never really want to give total estimates because we dont know if that is everything that the customer will be including. We like to be honest with our customers. Thank you.

As Requested
1/6/2011 Posted by B Keller

The two movers did a good job but two pictures were damaged as well as a lamp. Was not told a tip was expected until job was over by driver. Driver was al...

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Lots of prices creep in
12/23/2010 Posted by K Grierson

The movers were very courteous. However, the original estimate ballooned, largely due to the cost of packing--$300 for just 6 items (we had them move large ite...

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Terrible
12/9/2010 Posted by L Johnson

They totally overcharged me for a move only 15 minutes away. I couldn't believe it would cost $1,200 for a move right down the street. If they would have thoroughly explained this to me in the beginni...

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Good crew blinded by the contract
12/9/2010 Posted by S Gauldin

I was not given the estimate of the total costs. They should have listed items that needed to be wrapped in order to be moved in the contract. They would not move my bed, coach, and love seat unl...

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Review of All Points Movers
12/9/2010 Posted by A Payne

There were so many hidden and undiscussed costs at the end of the move that I was appalled. I asked about many of them during the estimate at the office but the rep did not mention any of them. She sa...

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