Mover Report Card
Before Your Move
| Accuracy of Estimate? | 100.00% |
| Estimator's Professional Knowledge? | Sufficient |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 1 |
| How did they handle your belongings? | 1 |
| Was the staff courteous? | 1 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | No |
| Was the moving company<br />responsive to your claims? | No |
This Company Stinks
The driver called me a half-hour before they were due to my house and said that the truck broke down, then promptly hung up on me. The driver would not answer his phone when I called back. I was later told that they did show up at my house, but since they said that they were not moving me that day, I was not there. I was (and still am) extremely upset with the whole situation. If anyone asks me I will tell them exactly what I think of this moving company and I am currently working processing a complaint to the Better Business Bureau. Thanks for nothing! I did hire another wonderful moving company that moved me the next day for less and without any problems.
D Shimoskie
Response from O'Brien's-Glose Moving & Storage
Unfortunately, this move was a divorce situation, and this is not what occurred. We actually showed up a little earlier than scheduled that morning. The husband was there, not thw wife, who had contacted us about moving. He explained the situation to us and instructed us to leave. At that point the driver had no choice, as it is a no win situation for the mover. For legal reasons, we cannot and will not get in the middle of divorce situations. I’m sure the husband would verify what happened that day. Rick Christ, President O’Brien’s Moving & Storage.