Nationwide Moving Services LLC


Mover Report Card

Before Your Move
Accuracy of Estimate?100.00%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?4
Was the staff courteous?4
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

What a nightmare

I was promised a one or two day delivery due to the short distance of the move (424 miles). I was told that the movers would be there to load around 7a.m. and they got there after 9a.m. This was on March 26, 2010 where the driver originally informed me that I would not get my "stuff" until April 1st. I told him that seven days was not acceptable and that I was promised a one-two day delivery. He then told me that the best case scenario would be a delivery on Tuesday morning. They did not arrived until after 9a.m. on Wednesday. This was six days after they picked my stuff up. I called and emailed the employee (salesperson who set up my move) and never got a return call, nor a response to my emails. I felt that I got the disappearing salesman act from her. There was never a "damage control" follow up call after the sale. I am very disappointed.


R Gonzales

Response from Nationwide Moving Services LLC

We are very sorry that the driver was unable to complete your move in the desired amount of time. As a company, we will try to be more knowledgeable with moving dates and times with the driver’s routes, as well as make sure that the drivers work for the customers and not themselves. Again, thank you for bringing this to our attention and this will not happen again.

Megan to Austin
1/19/2011 Posted by H Sanger

There were too many people involved in the moving process - even before the actual move took place. Billing and payment was confusing. I was told that I c...

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Mrs.
1/12/2011 Posted by R Grogan

The movers did not show up on the day they were supposed to and when I called the company they assured me they would be calling me back and I never heard ...

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Dishonest
1/10/2011 Posted by M Arthalony

Nationwide Moving lied to me from the beginning. First the stated they were not contracting the move out to an independent, second they guaranteed a price and had no one in the area to assess my move ...

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I would not recommend
1/10/2011 Posted by V Kandalu

The moving estimate I received was a binding estimate after a visual inspection, which means that I don't have to pay more than their estimate. They promi...

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Will do Something Different Next Time
1/6/2011 Posted by S Lipp

Was not told I could buy moving insurance. We would have done so if we where told. The company that was assigned did not wrap all our furniture -- leaving our ...

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