A and B Moving


Mover Report Card

Before Your Move
Accuracy of Estimate?100.00%
Estimator's Professional Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?2
Was the staff courteous?2
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Never again

I had one day to move, since I was working our business at the UT baseball game. The movers were five and a half hours late with a scheduled arrival from 11am-1pm. They didn't show up until 5:30pm, so I ended up moving a lot of the items myself. When they did arrive the two kids the company sent complained about having to go to the third floor and how much there was to move. I even overheard him saying: “I wish I had not come in to work today.” Meanwhile, the other mover immediately plugged his cell phone into my electricity to charge his phone and was getting text messages about every two minutes --he would stop, check and respond every time he came back up to the apartment. I called to talk to the guy I booked the job with, but he was out on a move because one of their trucks broke down. At the end of the move, I complained about the price since they were going to charge me the full price where they only gave me $45 off the total price. I do not recommend that you use this company, unless you have several days to move or want to pay. They also damaged two dishes that are not replaceable and at .60 cents a pound it was not worth reporting it. However, I will get my money back by making sure no one I know will ever use them. The company I work for works with many of the top companies in Austin and I talk to customers daily, so I will be sure to let them know how bad these guys are.


S Saxton

Response from A and B Moving

We apologize for the incoveinence and have taken corrective measures to insure prompt arrival times.Thank you for allowing us the oppurtunity to correct this.

AB Movers
1/12/2011 Posted by P Willis

My moving experience took longer than I expected. I suggest to get a three man crew.

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Cyndy's Move
1/10/2011 Posted by C Devlin

I didn't actually submit a claim to A & B Movers. But they need to read the box contents and be more careful of the fragile boxes. Other than that, the 2 guys that moved me were great. Efficient a...

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A & B Moving
1/10/2011 Posted by A Conway

The movers were assigned to move my house last minute. They just finished another job and came straight over. They were not informed that they were moving me t...

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Awesome Move
11/19/2010 Posted by J Kirk

The two movers that came and helped us move were amazing. They were really friendly, extremely fa...

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New Beginnings
11/18/2010 Posted by J Broughton

The individual whom I had made my first contact was helpful and knowledgeable; and he really put all my fears and anxiety at ease. As the day of the move...

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