Neighbors Moving & Storage - FL


Mover Report Card

Before Your Move
Accuracy of Estimate?66.57%
Estimator's Professional Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?2
How did they handle your belongings?4
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Not a great company

The sales rep. told me that they were having a special 10 percent discount. So instead of $95 per hour, it would be $84. I asked for a flat rate and the sales rep. said that it would less expensive to go with an hourly rate. I told him that it was a two-bedroom apartment with a lot of heavy furniture. He said that it shouldn't take more than four hours plus an hour travel time charge, for a total of not more than $450. Again I asked for a flat rate, and he said that we would be pleasantly surprised at the price of hourly. The actual movers were very nice and courteous. In fact, one of the movers pointed out to us on the contract that there was an 18% percent fuel surcharge. I phoned the dispatcher and told him to cancel the job. Well, he reversed that and we were not charged the surcharge. As the day continued, the dispatcher kept calling the movers to see if we had signed the contract. After a while, he had the workers stop and basically held our furniture hostage until we signed.
E Hartman


Don't Use
1/6/2011 Posted by C Forbes

I would not recommend this moving company. I contacted Neighoring Movers and requested the total charges if the workers completed the move within 4 hours....

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Beware of Neighbors Moving and Storag
12/2/2010 Posted by J Lochen

The movers arrived 4 1/2 hours late and were very slow. We had to pay $800 more upon arrival. Movers were upset that we didn't tip them even tho...

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Not Recommended
10/27/2010 Posted by G Taylor

Damage on chest and end table. The lead mover was not very happy about having to do his job. My husband and I went to a lot of trouble making sure everything was in one room and organized...

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Miami to Ft. Lauderdale
9/17/2010 Posted by C Berner

From the initial phone call to Neighbors to the final handshake of the moving supervisor, the entire process was great. The movers were on time, uniformed, polite and worked efficiently. Each member o...

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What a Dream Mover
5/20/2010 Posted by B Hunter

Everything about Neighbors Moving and Storage was excellent, they went out of their way to make our move painless and easy. The two drivers were the best I have ever seen, they moved everything and pu...

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