Regions Van Lines
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 85.18% |
| Estimator's Profession Knowledge? | Sufficient |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 5 |
| How did they handle your belongings? | 5 |
| Was the staff courteous? | 4 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | No |
| Was the moving company<br />responsive to your claims? | No |
Regions move
The move went smoothly, although I was upset I had to pay extra to move two glass tables. They never asked me if i had any glass to move.
K Mcmahon
Response from Regions Van Lines
First and foremost we are pleased to hear that your move went relatively smoothly. Secondly, we would like to apologize if you feel there was a lapse in communication concerning some details surrounding your move. The specifics of your relocation are outlined in our disclaimer and we include separate special notes to ensure the customer is fully aware of any inclusions/exclusions with respect to your move. We do appreciate your feedback and strive to obtain 100 percent customer satisfaction. Again, we apologize for any inconvenience you may have incurred.
Move to Tallahassee
11/13/2009 Posted by M Brown
High marks for the workers' courtesy, but disappointed with the handling of my items.
I was originally told by the movers that if I pay an additional fee, my mattress and boxspring would e...
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Regions Van Lines
11/13/2009 Posted by C K
they were late, but called ahead to let me know. Extremely courteous, everything went smoothly, excellent, I highly recommend. Check their website for coupons. My boxes were free thanks to the coupon.
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B+ rating for Regions Van Lines
11/13/2009 Posted by C Daley
Punctual and courteous. I did not expect the extra wrapping to cost as much as it did but I was thankful for it. I would recommend and use this moving company again.
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Move made easier
11/13/2009 Posted by B Newton
Movers did a good job.
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