SafeWay Van Lines


Mover Report Card

Before Your Move
Accuracy of Estimate?30.88%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?2
How did they handle your belongings?3
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

What a Move!

This moving really underestimated the cost. The movers tried to bully me into giving them a tip, the lead mover actually asked for a $90 tip per mover. In return for the tip he would take $900 off of my bill. His actions made me very uncomfortable; after that I just wanted them out of my house.

He wanted payment before the job was complete and their work got sloppier after I told him his request was unethical. After counting the boxes I realized that they overcharged me and they actually charged me for boxes I bought from another moving company. The movers were not aware of the requirement to move the refrigerator and dishwasher.

The refrigerator was moved but they stated that they could not move the dishwasher. They came without tools to disassemble and reassemble the furniture and they did not even have markers to mark the boxes. I would not recommend this company.


L Scriven


Great Job
12/30/2010 Posted by M Massey

The move went smooth as silk - from the estimate, to the scheduling, to the move itself. I needed the movers to move fast -- and they did. They got me out in a...

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Excellent but not perfect
11/2/2010 Posted by J Pullen

They were quick and professional. My only criticism is that they seemed unprepared to deal with our plasma TV. We had the original styrofoam but not the box. The m...

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