Serenity Van Lines


Mover Report Card

Before Your Move
Accuracy of Estimate?50.00%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?2
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Serenity

Have this company go to your residence to look over your belongings to get an estimate in writing. Have them take as many pictures as you can of valuable items. I would not recommend this moving company.
T Oyas


The Worst
11/30/2010 Posted by B Lewis

This relocation company was the worst.

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Don't Use Serenity Van Lines
9/24/2010 Posted by S Romero

This move has been a nightmare that won't end. We still don't have all our belongings and had many valuable items broken and/or destroyed. This was a second rate company pretending to be professional....

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Not Good
6/24/2010 Posted by C E.

I would not recommend that you use this moving company. They lost a $1,200 T.V., they broke three mirrors and my dresser. They also did not...

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An Unprofessional and Awful Experience
6/21/2010 Posted by J Thrower

We have reported this moving company to the Better Business Bureau, which we just lea...

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Terrible, Terrible Service
4/16/2010 Posted by A Canal

The move was supposed to happen on Wednesday between 8a.m. and noon, but the moving company didn't arrive until 7p.m/ the next day. Then they wouldn't even take all the belongings because they we...

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