Mover Report Card
Before Your Move
| Accuracy of Estimate? | 100.00% |
| Estimator's Professional Knowledge? | Good |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 5 |
| How did they handle your belongings? | 4 |
| Was the staff courteous? | 4 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | Yes |
| Was the moving company responsive to your claims | No |
Dimension
I felt that the moving company was beyond wonderful in CA, and I would recommend the CA crew. The VA crew was fast and efficient but were unwilling to do some of what the first crew did, i.e., move items up the stairs. They showed me a price list when I spoke with them about it. Ultimately I had about 5 things broken. There were things that I feel were wrapped well (by the CA crew) but just were broke. I did not file a claim.
J Brady
Response from Dimension Moving & Storage, Inc.
Thank you very much for your positive review about us. It motivates us continually achieving the best service to our future customers! We also appreciate you pointed out problems about the delivery service, which will definitely be addressed to the certain related employees. We regret any inconvenience or frustration that your experience has caused you. We will contact you directly to assist you through the claim process. We’re thankful for the opportunity to serve you with your relocation needs!