Sunway Vanlines


Mover Report Card

Before Your Move
Accuracy of Estimate?90.00%
Estimator's Profession Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?2
How did they handle your belongings?2
Was the staff courteous?2
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

PA to AZ

My husband & I were both very satisfied with Sunway at first - they were great to work with over the phone to plan everything out, and the crew at pick-up was great - but once our belongings left our home in Pennsylvania, the rest of our experience with the movers was disappointing.

Delivery time ended up being much longer than we were originally told, and we were given inaccurate estimates of when our stuff would arrive in Arizona multiple times over the course of two weeks. When our belongings finally did arrive, the crew was very unprofessional. Even the way the truck was loaded and unloaded was very sloppy.

Many boxes were severely damaged, but luckily we had packed them well and none of our belongings suffered any serious damage. We were very dissatisfied with our delivery crew and the way they treated us. I felt very confident when we first chose Sunway, but having completed our move with them, I can not recommend them.


S Snyder


Sunway Vanlines
10/27/2010 Posted by S Carter

First of all, I was told that the movers would arrive between 9 and 10 a.m. They showed up at 12 noon. Prior to the move date, I was given a "binding" estim...

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Philly to San Diego
8/16/2010 Posted by M Mathis

From the very beginning, I received excellent customer service. I wasn't quite sure what date I would be able to move, but Sunway was able to accommodate me and even changed my date at the last minute...

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Sunway Vanlines Review
8/9/2010 Posted by A Dipietro

They did not send someone to do an estimate, so it was done over the phone/computer (many companies do this). They did ask how many boxes I would need and I...

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Jersey Relocation
8/9/2010 Posted by A Ross

The company's estimator was very nice and patient with me and my grandmother's relocation. On the other hand, the movers were not courteous and had ...

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A move made easy
7/19/2010 Posted by G Marriott-Payne

I found that the Sunway Vanlines staff to be helpful and courteous. They went out of their way for everything with our move. As to damages I won't know until the furniture is delivered. It is in stora...

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