Response from Quality Services Moving
This reply is based on signed estimate and service documents on file at Quality Services Moving. The estimated price for this move was $400-$480, based on 1944 lbs of inventory to be moved locally from Fairfax VA to McLean VA. The final cost of the move was $320.00, far below the low end of the estimate, which was signed by the customer.
The arrival window for the move was 2-4 pm, as agreed to by the customer, and the movers arrived at 4:00 pm sharp, as indicated by the time sheet the customer signed. The customer signed for and was authorized Released Value for Valuation, which provides for $.60/lb per article.
The customer was not charged for this Valuation, nor did the customer file a claim of any kind for damages on any article. Quality Services Moving received no complaint on the date of service regarding a lack of professionalism or care concerning the move. Quality Services Moving continues to exceed the industry standard in service, as well as customer service.
Quality Services Moving will reply to fictitious, malicious claims with factual, signed documentation on every occasion, and continue to provide accurate estimates and exemplary service. Mike Sipple Sales Manager