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US Van Lines


Mover Report Card

Before Your Move
Accuracy of Estimate?99.27%
Estimator's Profession Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?5
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

My Relocation

The estimate was in line and the movers did a nice job moving my things. My only complaint is that the movers took over 2 weeks to deliver my items when I was told it would take less than a week.
S Binder

Response from US Van Lines

Dear customer, First of all we would like to say we appreciate any reviews for good or bad. Our first goal in to stick to the estimate but more important to transport your belonging to the destination without damages. The average for delivery is 5-7 business days.

Sometimes unfortunately we might have delays. The guaranteed delivery day in no more then 14 business days from the time that you as a customer are ready for delivery. We do want to apologise for the delay in the delivery. Hoping that overall you are satisfied.

My relocation
3/18/2010 Posted by I Condict

US Van Lines staff were excellent, courteous, and reliable. They arrived right on time and they worked very hard - took a very short break in the morning...

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Great job
12/22/2009 Posted by L Ferraro

I had minimal damage to one large furniture item. They showed up on time, were very friendly and put everything where I asked them to put it.

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My Moving Experience
11/5/2009 Posted by L Baskerville

Packers were great. The movers were professional and everything went smooth.

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Good People Still Exist!
11/13/2009 Posted by M Groth

The four men were careful, courteous and very hard working. The move was based on an hourly rate, and they kept working diligently from 10 am until after 9 pm. We would highly recommend US Van Lines.

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move
8/25/2009 Posted by joe blow

I would have preferred the movers who picked up the household goods be a little more professional in appearance and demeanor. Also, there were small surprise costs -- like the packaging tape and th...

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5601 N Pima Rd, Scottsdale, AZ, 85250
| 800-248-MOVE (6683)