American Van Lines East


Mover Report Card

Before Your Move
Accuracy of Estimate?83.33%
Estimator's Profession Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?3
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

American

The person giving the quote was off on his prices. Even the final price of $360 was a negotiation and they were trying to charge at a few points between $100-$200 more than the quote.

The man on the phone stated unequivocally that wrapping mattresses and mirrors was included, but there were charges for all of those things. I was told I would get a flat rate of $300 after having told him every piece of furniture to be moved.

The actual men moving were good; the other staff was not. They will be very polite and accommodating but when you try to hold them to what they promised you they are rude and unhelpful.


J Simonsen


Horrible Experience
12/31/2010 Posted by R Kolofsky

There was damage to my $1,000 dollar bed set that was only purchased four months ago (scratched all the paint off of one side). There was also a hole in of my paintings.

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My Crazy Move
12/29/2010 Posted by L Kmetz

Make sure all the paper work for your new apt is signed sealed and delivered so your movers dont have to wait for you. Remember: time is money!

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Move to Orlando
9/14/2010 Posted by A Wong

The move went smoothly and they were very quick about getting things done.

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The Bad Move
5/17/2010 Posted by S Meyer

I have moved numerous times, but this is the first time I used a moving company to move me interstate. This was the biggest rip-off I have ever experienced. The quote I received of $925 became $2,200 ...

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St Pete to St Augustine
5/11/2010 Posted by J Gillette

The moving company did an excellent job. The job took longer than sceduled due to the refrigerators needing to be removed in order to get the appliance ...

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