Mirit Great American Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?60.00%
Estimator's Profession Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?2
Was the staff courteous?2
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claims?No

Bad Experience

They initially quoted me at 750 and on the morning of the move they said the truck will not fit my stuff so they left and said will return with a bigger truck. They refuse to return until I agreed on a new flat rate fee of 1200. I had no choice but to agree.

After the move they said it was 1400 something instead of the agreed price of 1200 instead it became an hourly rate. It just didn't make any sense. We tried to agreed this and they threaten to move my belongs back out of the truck into my garage. I had to give in to everything they asked at the moment.

During the move they broke my dining table and they ripped the entire top off the table. Broke several other pieces. I had to put my stuff in storage, so the 2nd half of the move was 7/25. They lost a bunch of stuff and gave me some boxes that were not mine. There were also huge damages to the walls when they moved my stuff out of the old house. We had to go back to fix the walls and stairs for the new owner.


J Chen

Response from Mirit Great American Inc

Mis Julie Chen forget to mention that the move had 2 parts: from the house to the storage and from the storage to the new location. The price was supposed to be $750 * 2 part = $1500 without the packing that we did at thre house. We gave to her a total bill of $1425 after discount. As a good customer service, she can call to our claims department and get a quick respond.

Positive Moving Experience
5/25/2010 Posted by C S

My moving experience was very good. The movers were over an hour early and after I shared with them that I had surgery a few days before, they literally moved ...

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A long time coming
12/22/2009 Posted by W Bailey

Our movers were very professional. We were more than please with the job they did. We would recommend this company!

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The move that almost wasn't
12/21/2009 Posted by JWilliams

The movers were supposed to arrive at 11 a.m. but did not show up until 5 p.m.. It took me two-and-a-half hours to contact someone in the office about the lateness, only to have tons of calls bac...

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Great
12/28/2009 Posted by M Dogali

The moving staff was very professional and easy to work with. However, the manager who the crew had to call for price confirmation was not professional, he kept throwing on charges that were not agree...

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ReLocation ......
9/10/2009 Posted by R Satya

Estimator provided the movers with the wrong item list, initial estimate was 1+2, however there were 1+3 movers. Since there were 4 movers now the hourly rate went up by $15.00.

Mover...

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