Sunway Vanlines


Mover Report Card

Before Your Move
Accuracy of Estimate?60.00%
Estimator's Profession Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?5
Was the staff courteous?4
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?No

Sunway Vanlines Review

They did not send someone to do an estimate, so it was done over the phone/computer (many companies do this). They did ask how many boxes I would need and I had no idea. We guessed 30 and that was the reason for the cost difference.... I needed 75.

They do not give you extact date for delivery. I asked for a specific day and in order to assure that day they picked up my belongings a week early. Turns out that they still would not deliver on the day I asked. However, my apartment was not ready when I arrived; it was a week late. The company was very helpful and considerate. No extra charge was applied.

However, the new delivery day, they did not show. I called and was directed to the driver. He did come the next day. All my stuff arrived in perfect condition (I had packed my own boxes, but for a cost they will pack). The workers are very nice.

They did ask for part cash at both the pick up and delivery (to pay for gas) and I was unaware of this prior to the movers arriving. At this point I would not mind using them again, but I think I would look around first.


A Dipietro

Response from Sunway Vanlines

Sorry for the delayed delivery. It does happen from time-to-time. It could have been one of many things that would make this happen and I am very sorry for the delay.

Sunway Vanlines
10/27/2010 Posted by S Carter

First of all, I was told that the movers would arrive between 9 and 10 a.m. They showed up at 12 noon. Prior to the move date, I was given a "binding" estim...

Read More Company Reviews Read full review


Philly to San Diego
8/16/2010 Posted by M Mathis

From the very beginning, I received excellent customer service. I wasn't quite sure what date I would be able to move, but Sunway was able to accommodate me and even changed my date at the last minute...

Read More Company Reviews Read full review

Jersey Relocation
8/9/2010 Posted by A Ross

The company's estimator was very nice and patient with me and my grandmother's relocation. On the other hand, the movers were not courteous and had ...

Read More Company Reviews Read full review


A move made easy
7/19/2010 Posted by G Marriott-Payne

I found that the Sunway Vanlines staff to be helpful and courteous. They went out of their way for everything with our move. As to damages I won't know until the furniture is delivered. It is in stora...

Read More Company Reviews Read full review

Relocating to Georgia
4/28/2010 Posted by Y Bell

I was given a flat rate from Sunway Vanlines Inc., and when they got all my items on the truck I got a price of $2,000. When I asked if I could have them take the things off the truck it was going to ...

Read More Company Reviews Read full review

12>>
HomeMoving ServicesSunway VanlinesMoving Reviews
Footer