USA Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?23.75%
Estimator's Professional Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Worst Moving Company

I would recommend USA Relocation to anyone. For starters, they were late; the foreman did not give us an accurate estimate of our move and he was on his cell phone so much during our move that he had to recharge his phone battery twice! Our move was only a mile away and we had less than 55 items to move. In addition, my husband and I had taken apart all the beds (3) and had packed up our closets, kitchen, etc. We left only the big stuff for the movers to move. It took them 4 1/2 hours to move the items (less than 55) to their truck parked in our driveway and another 4 to move it into our new home. The movers did not deduct time for their lunch break in which we bought the food and charged us an hour drive time for a total of 15 minutes. The men also damaged our new hardwood floors and took a few chunks out of our walls!
K Osegueda


O.K. Job
11/13/2009 Posted by K Fry

Besides being three hours late, the movers did try to make up for it. Some things went wrong.....lost washing machine dial, a few misc. items broken, (nothing of great value), estimation of expenses o...

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Movers did not show up
11/13/2009 Posted by G Shafir

Dorotyea, ,the receptionist was most efficient. She told me she had a two hour window on Saturday from 2-4 and called back to confirm. I agreed to $75 an hour for three men. She said they would call h...

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Afternoon Move
11/13/2009 Posted by C Darden

The move itself was good.... when it started. USA Relocation gave me an arrival time of between 2 p.m. and 4 p.m. They arrived at 7:50 p.m. -- I had to keep calling and they couldn't give...

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Job Well Done!
11/13/2009 Posted by G Johnson

Gread job. I would use them again.

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USA
11/13/2009 Posted by R Boyd

Although the movers themselves were courteous and worked hard, the sales person, the office staff, and the dispatcher were not good.

The movers were late by several hours and the dispatcher...

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