USA Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?64.29%
Estimator's Professional Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?2
Was the staff courteous?4
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Moving Costs A Lot

Beware of the initial estimate they give you. I started with $900.00 then when the movers showed up they tacked on a $40.00 charge for tape. I knew movers always do this so I bought tons of roles of tape for them to use, but they didn't use my tape and then charged me for the use of tape. On top of that, the original price was not upheld--there is a huge difference between $900 and $1,400. After they left, I noticed a really expensive dresser of mine has a chip that can't be fixed so I don't even know how they will be able to reimburse me on something that can't be fixed! The only good thing is that they do the hauling, upstairs downstairs or whatever you need. There is really no way around these sorts of things, I have moved many times and its always the same experience. I would say rent a van and do-it-yourself, which will be a lot less...good luck!
R D


O.K. Job
11/13/2009 Posted by K Fry

Besides being three hours late, the movers did try to make up for it. Some things went wrong.....lost washing machine dial, a few misc. items broken, (nothing of great value), estimation of expenses o...

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Movers did not show up
11/13/2009 Posted by G Shafir

Dorotyea, ,the receptionist was most efficient. She told me she had a two hour window on Saturday from 2-4 and called back to confirm. I agreed to $75 an hour for three men. She said they would call h...

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Afternoon Move
11/13/2009 Posted by C Darden

The move itself was good.... when it started. USA Relocation gave me an arrival time of between 2 p.m. and 4 p.m. They arrived at 7:50 p.m. -- I had to keep calling and they couldn't give...

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Job Well Done!
11/13/2009 Posted by G Johnson

Gread job. I would use them again.

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USA
11/13/2009 Posted by R Boyd

Although the movers themselves were courteous and worked hard, the sales person, the office staff, and the dispatcher were not good.

The movers were late by several hours and the dispatcher...

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