USA Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?61.48%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?2
Was the staff courteous?2
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Poor moving company

The truck arrived two hours late. The driver did call and said there was an accident on the freeway. We had to get additional items moved in our car the next day and this took several hours. We were charged beyond the $75 per hour rate for packing materials such as the mattresses. I requested they leave behind the "packing" materials since I was charged but they did not leave the materials. i.e. plastic bag which covered the mattress. The charges were unfair and I will be contacting USA Relocations to dispute the charges.


A Clark


O.K. Job
11/13/2009 Posted by K Fry

Besides being three hours late, the movers did try to make up for it. Some things went wrong.....lost washing machine dial, a few misc. items broken, (nothing of great value), estimation of expenses o...

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Movers did not show up
11/13/2009 Posted by G Shafir

Dorotyea, ,the receptionist was most efficient. She told me she had a two hour window on Saturday from 2-4 and called back to confirm. I agreed to $75 an hour for three men. She said they would call h...

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Afternoon Move
11/13/2009 Posted by C Darden

The move itself was good.... when it started. USA Relocation gave me an arrival time of between 2 p.m. and 4 p.m. They arrived at 7:50 p.m. -- I had to keep calling and they couldn't give...

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Job Well Done!
11/13/2009 Posted by G Johnson

Gread job. I would use them again.

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USA
11/13/2009 Posted by R Boyd

Although the movers themselves were courteous and worked hard, the sales person, the office staff, and the dispatcher were not good.

The movers were late by several hours and the dispatcher...

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