USA Relocation Inc
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 60.00% |
| Estimator's Profession Knowledge? | Limited |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 2 |
| How did they handle your belongings? | 4 |
| Was the staff courteous? | 4 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | No |
Overcharged
The move itself was good, but I didn't like the final charges. I was given an estimate of $900, but when they arrived to pick up my things, hours early, the amount went up $600. I did add 3 extra boxes, 2 dining room chairs, and 1 27" TV. I was supposed to use 3 wardrobe boxes but only used 1 and it was very light. I strongly believe the company gave me a low figure to get me to sign a contract and then hit me with the real amount when they showed up.
R Palmer
O.K. Job
11/13/2009 Posted by K Fry
Besides being three hours late, the movers did try to make up for it. Some things went wrong.....lost washing machine dial, a few misc. items broken, (nothing of great value), estimation of expenses o...
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Movers did not show up
11/13/2009 Posted by G Shafir
Dorotyea, ,the receptionist was most efficient. She told me she had a two hour window on Saturday from 2-4 and called back to confirm. I agreed to $75 an hour for three men. She said they would call h...
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Afternoon Move
11/13/2009 Posted by C Darden
The move itself was good.... when it started. USA Relocation gave me an arrival time of between 2 p.m. and 4 p.m. They arrived at 7:50 p.m. -- I had to keep calling and they couldn't give...
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Job Well Done!
11/13/2009 Posted by G Johnson
Gread job. I would use them again.
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USA
11/13/2009 Posted by R Boyd
Although the movers themselves were courteous and worked hard, the sales person, the office staff, and the dispatcher were not good.
The movers were late by several hours and the dispatcher...
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