USA Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?58.06%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?3
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

What a mistake

The agent should've given me a more accurate cost estimate for the move. I ended up paying much more than the original estimate. When it was time to unload at the destination, I did not get a phone call to get prepared for the arrival of the truck because we had to do some cleaning in advance. The excuse of the driver was that he had called the secondary contact number. The staff had a tendency to pile up all the boxes in the middle of the living room or in places they didn't belong, even though I told them repeatedly that they should ask me where each box should be placed. As a result, I ended up hauling boxes around after the movers had left. Some items were missing tags. A couple of items were broken during the move.
J Agahi


Finally
11/13/2009 Posted by E MORENO

It was my first time hiring movers and when the time comes again, I will definitely go with
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Overcharged
11/13/2009 Posted by R Palmer

The move itself was good, but I didn't like the final charges. I was given an estimate of $900, but when they arrived to pick up my things, hours early, the amount went up $600. I did add 3 extra boxe...

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Last Minute Save
11/13/2009 Posted by S Moskovitz

My original movers quit on me with no notice and Relocation.com was awesome in helping to find a mover within minutes. In fact, I was overwhelmed with estimates. I spoke to several ccompanies and chos...

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The Truth
11/13/2009 Posted by J Baumel

I have been a credit card holder for the past decade. Never once did I dispute a charge until I had the misfortune of dealing with USA Relocation. I was given an estimate over the phone after going...

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owner
11/13/2009 Posted by C Hart

I will definetely buy Saran wrap. I can't belive how much they charged for it and how much they wrapped our furniture. Some of it was already wrapped and they wrapped around it. I was very dissapointe...

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