USA Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?66.67%
Estimator's Professional Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?4
Was the staff courteous?4
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Not Again

The woman who scheduled my move was misleading. I had made a reservation with another company when i found about their "hidden charges" and ended up calling USA Relocation whose ad says "no hidden charges." I explained what I had to move and specifically mentioned a china cabinet and the lady said it would be taken care of without any extra charges. First thing the mover said when he walked in is "this is going to cost $75 to move." I ended up calling the lady, speaking with her supervisor, and then her manager and they refused to not charge me the $$ to move it. I stated it was their misrepresentation but they didn't seem to care. In the end, I ended up paying for it because I needed to make the move. The actual movers were great but I wouldn't recommend the company to anyone simply because of the lack of customer service and basic rudeness of the staff. They have no idea what customer service is.
C Christy


Finally
11/13/2009 Posted by E MORENO

It was my first time hiring movers and when the time comes again, I will definitely go with
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Overcharged
11/13/2009 Posted by R Palmer

The move itself was good, but I didn't like the final charges. I was given an estimate of $900, but when they arrived to pick up my things, hours early, the amount went up $600. I did add 3 extra boxe...

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Last Minute Save
11/13/2009 Posted by S Moskovitz

My original movers quit on me with no notice and Relocation.com was awesome in helping to find a mover within minutes. In fact, I was overwhelmed with estimates. I spoke to several ccompanies and chos...

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The Truth
11/13/2009 Posted by J Baumel

I have been a credit card holder for the past decade. Never once did I dispute a charge until I had the misfortune of dealing with USA Relocation. I was given an estimate over the phone after going...

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owner
11/13/2009 Posted by C Hart

I will definetely buy Saran wrap. I can't belive how much they charged for it and how much they wrapped our furniture. Some of it was already wrapped and they wrapped around it. I was very dissapointe...

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