Olympia Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?85.71%
Estimator's Professional Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?5
Was the staff courteous?4
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Experiences of my Move

The movers were very professional. One of my concerns was a lack of communication while the move was going on. From April 1-12, I wasn't sure where my items were. There needs to be a better communication system that makes clear to the customer. The contract is not very clear and I became upset because I was told at one point that the compay operates seven days a week and then some of the staff spoke of business days. Business Days was not clearly defined and I was put on a confusing schedule for delivery of items.
MRO


Experience was less than I had hoped.
11/13/2009 Posted by T Lloyd

I grade the company high on the move itself, but had a dispute on the billing. Olympia indicated the price quoted was based on weight; however this was not the case. Originally the salesperson trie...

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My move
5/19/2009 Posted by J Page

The crew was very courteous, etc. I am a little disappointed because I felt some of the handling of the furniture could have been done in a more efficient way. For instance, dressers and desks were st...

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Satisfactory Move
5/19/2009 Posted by R Kehrer

They did a good job and I didn't have any damages, though the movers implied at the beginning of the job about getting a good tip, which made me a bit uneasy.

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