A Professional Movers


Mover Report Card

Before Your Move
Accuracy of Estimate?0.07%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?No
Was the moving company<br />responsive to your claims?No

Horrible

When making the original reservation with the moving company I disclosed full information to include a two location with stair pickup with a final third location. The quote from the moving company was three men, one truck, insured, and $75 per hour.

The movers were almost three hours late with no phone call. They refused from the inception to approximate a cost. I kept asking them all day for an approximate because banks were closed later in the day. They refused to quote. When finally they had loaded the truck from both locations they disclosed...cash only and astronomical fees that were not listed in the signed agreement.

A $250 stair fee, a $250 second location fee, $4-a-blanket fee the list goes on. They said the amount was $1379 cash only. It was 6:30 at night. They then told me pay cash or they were driving away with my stuff. I ended up calling the police who advised the driver that it was illegal to take my stuff. The policeman encouraged us to come up with an amount that we could both agree upon. It was a $1000.

 


C Benster


Great Service - Lame Fees
11/13/2009 Posted by H B

I thought the two movers that showed up did an amazing job. They were very quick and handled everything smoothly. The manager that came was very nice, but let on that the total cost would be VERY c...

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A Professional
6/26/2009 Posted by J Foy

I was told that the move of a bedroom set would be within the 3 hour minimum at $75 per hour. When we got to my apartment, they said the bill was $225 minimum and 2 hours travel time and packing ma...

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Bad choice
6/26/2009 Posted by S Boulattouf

They showed up 3 hours late and the guy in charge was extremely rude and thought by yelling and being loud, he would be able to convince me that he's not full of it. It's called A Professional Mover, ...

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A Professional Movers
11/13/2009 Posted by C Bailey

The movers were scheduled to be at my home at 9:00am. Instead they showed up at 7:30am. We were not ready yet and still had things to pack. The guys were nice, but communication was definately a pr...

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A Professional
11/13/2009 Posted by R Fenner

Charging to use an elevator? Charging to use stairs? Charging $20 for a flimsy one-use, plastic mattress cover (of which they used 3 @ $20 each)? Charging me for tape? I didn't know it was mandator...

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