Olympia Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?79.11%
Estimator's Profession Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?3
Was the staff courteous?2
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claims?No

Olympia

Olympia started out OK, although they arrived in a Budget moving truck. They were on time and seemed courteous enough. I was given a different estimate, which was about $100 more once they arrived than I was given on the phone when I made the reservation. At the end of the move they were in a rush to get to another job and tried to rush me along.

They did not reassemble my furniture as they promised. When I requested that they do this, they became impatient and put half of the screws back into my mirror that goes with my dresser. The mirror is now unstable and I can not get in contact with anyone to complain or even get my screws back that they took out. They also did not reassemble my headboard to the bed.

They said that it was already taken apart when they got to my home, which isn't true. Even if it were taken apart, I was told when I made the reservation to take things apart because that would make it faster for the movers to finish but I was also promised that they would reassemble my furniture. They put knicks and chips all over my bedroom furniture. I just purchased this bedroom set 1 1/2 years ago.


V Franklin


Experience was less than I had hoped.
11/13/2009 Posted by T Lloyd

I grade the company high on the move itself, but had a dispute on the billing. Olympia indicated the price quoted was based on weight; however this was not the case. Originally the salesperson trie...

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My move
5/19/2009 Posted by J Page

The crew was very courteous, etc. I am a little disappointed because I felt some of the handling of the furniture could have been done in a more efficient way. For instance, dressers and desks were st...

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Satisfactory Move
5/19/2009 Posted by R Kehrer

They did a good job and I didn't have any damages, though the movers implied at the beginning of the job about getting a good tip, which made me a bit uneasy.

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