Olympia Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?47.86%
Estimator's Profession Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claims?No

The Unholy Move

Olympia Moving & Storage managed to make the already stressful moving experience exponentially worse. After providing a low quote, the movers more than doubled the estimate AFTER loading our possessions onto their truck at 8:30 on the last day of the month. 12 days later we still have yet to see our possessions.

Before the move the company said our move would only take a few days, but the 5 hour drive from Chicago to St. Louis is at 12 days and counting. The company told us our furniture would arrive last weekend, but after no one answered the phones on Sunday it took 3 calls Monday, eventually saying we would wait on the line, for them to tell us they were way behind schedule and our stuff should be here by the next weekend. Their quoted price does not include, but mentions in fine print a 13% fuel surcharge, but does not include the highway robbery doubling of costs on the night of the move. Their "professional" moving team showed a crack in the leg of our dresser that had previously survied at least 3 unprofessional moves but didn't take 5 minutes for them to break the leg off. They then tried to convince us to just leave the dresser (I'm glad I didn't trust the with my TV's). They called and said they would be here today, but I'm not holding my breath. I can not stress this enough - DO NOT USE THIS COMPANY!


D Antuna


Experience was less than I had hoped.
11/13/2009 Posted by T Lloyd

I grade the company high on the move itself, but had a dispute on the billing. Olympia indicated the price quoted was based on weight; however this was not the case. Originally the salesperson trie...

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My move
5/19/2009 Posted by J Page

The crew was very courteous, etc. I am a little disappointed because I felt some of the handling of the furniture could have been done in a more efficient way. For instance, dressers and desks were st...

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Satisfactory Move
5/19/2009 Posted by R Kehrer

They did a good job and I didn't have any damages, though the movers implied at the beginning of the job about getting a good tip, which made me a bit uneasy.

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