HomeMoving ServicesA Professional MoversMoving Reviews

A Professional Movers


Mover Report Card

Before Your Move
Accuracy of Estimate?60.00%
Estimator's Profession Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

A Professional

I was told that the move of a bedroom set would be within the 3 hour minimum at $75 per hour. When we got to my apartment, they said the bill was $225 minimum and 2 hours travel time and packing materials, that they said were required by law. They were not about to move the set off the truck until I agreed to these prices.

I asked if anyone was in the office and was told no. I called the office and spoke to a young lady. She said she would have the owner call me in 2 minutes. He called the driver and told him to tell me that was the amount. I called back and finally got the owner on the phone and agreed to pay 375 to get my furniture. He told the driver OK, but cash only.


J Foy

Response from A Professional Movers

As mentioned in the email and to the customer there is a minimum of 3 hours. The customer was given a discount on the hourly rate as well the original rate should of been $90 per hour with the 3 hour minimum you would be looking at $270.00 just for the move.

As far as materials it is mandatory to protect all furniture on our trucks. The customer was advised that there is travel time plus any material used. The customer figured because they were saving on the hourly rate that it would be cheaper.

At the end of the move the customer was dissatisfied with the price and given an additional discount. We did everything in our power to satisfy the customer and gave them a discount on their move.

Not Thrilled
11/13/2009 Posted by M Gitterman

I moved 2 blocks in a residential area. Things were over taped and wrapped, wasting supplies and time. The fact that they were an hour late and that customer service never picked up, the answering mac...

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Get the facts before you decide
11/13/2009 Posted by B Coletta

While the movers themselves worked very hard and were extremely efficient, the overall experience was very stressful and the cost was so over what they originally quoted. We had only 9 pieces of fu...

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A Professional
11/13/2009 Posted by S Hampton

They showed up 2 hours late, and upon arriving one of the 3 men to whom I was paying an hourly rate quickly told me he didn't do any work and that he was there to supervise and disassemble any fu...

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A Professional Movers, Inc. did a nice job
11/13/2009 Posted by S Pasternak

They got to work pretty quickly and did a nice job they arrived a little late (20 minutes) due to traffic -- but just started the clock at that time. I would use them again...

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Good move, bad estimate
11/13/2009 Posted by B Bright

The movers were very nice and great. The person who quoted me asked if i needed anything packed... I said no, that I only needed furniture wrapped. They did not tell me that was going to cost a rid...

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Move, Inc. |
5601 N Pima Rd, Scottsdale, AZ, 85250
| 800-248-MOVE (6683)