Nationwide Moving Services LLC
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 74.41% |
| Estimator's Professional Knowledge? | None |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 1 |
| How did they handle your belongings? | 3 |
| Was the staff courteous? | 1 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | Yes |
| Was the moving company responsive to your claims | No |
Stressful Experience
This was a nightmare. Everything the company promised never happened. They did not have a dolly, so I went and got one at my expense. Took several smoke breaks while loading things. Had no lights in the truck, even though we had to load well after dark. Way under estimate, so it cost well over $900 extra for weight. We had an extra stop, where again they were very late even though I had called them 3X and they said they were within 10 minutes of the house. The company called us while we were traveling and needed us to wire money into their acct. or the truck would not move. (totally against our contract) Banks considered this an absolute scam. They were late again after they decided to stop and buy a dolly, but had problems getting the money. We had two major damages, but cannot claim it because they did not do all the paperwork they needed to do. The only good thing is that we did get my belongings.
J Foss
Response from Nationwide Moving Services LLC
We do apologize for the way that the drivers acted. You are more than welcome to file a claim, all you have to do is call 877-476-5983. If they say that you need more paperwork please have them call us so that we can help get this fixed. We are here to help you so that we can get this resolved. Again we are very sorry for all of the problems.
Bad move
12/23/2009 Posted by L Andrew
Completely broken desk, we did not even accept it. Scratches and actual gouges on everything from headboards to bed side rails, picture frames, metal barstools and stereo stands. When talking with the...
Read full review
Awful
12/23/2009 Posted by D Hughes
I was advised that I would be moved by employees of the company on 11/16/09. Instead, another independent moving company finally came late 11/17/09. The ...
Read full review
Nationwide
12/28/2009 Posted by L Mendoza
Lori had quoted me no more than five days for delivery, which was obviously wrong. Once my stuff was picked up, getting ahold of anyone was near impossible. Lori never returned any of my phone...
Read full review
Unhappy
12/28/2009 Posted by C Ahmed
We paid for boxes, the mover did not bring any boxes. We weer told heavy item like sofa would be wrapped in cellophane but it was not done. I contacted the company for compensation for damage and refu...
Read full review
Nationwide
12/28/2009 Posted by T Baldwin
The movers would not provide me with any documentation, but they insisted that I was overweight. They requested additional money for lodging and for being overweight. I had a very bad and unprofession...
Read full review