Nationwide Moving Services LLC
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 100.00% |
| Estimator's Professional Knowledge? | None |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 1 |
| How did they handle your belongings? | 1 |
| Was the staff courteous? | 1 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | No |
Complete Nightmare
The move never occurred. I was going to have my furniture moved from Ohio to Texas. I was told by the sales representative that I would receive a call a day before the move for a confirmation, but I was never called. Then, on moving day the truck never arrived. When we contacted the company they stated they would not arrive until the following day. The next day came and there was still no moving truck. It was now Sunday and no means of contacting the company. We did finally did get in contact with the driver, who stated the "contract" to move our furniture had been submitted to another company. Concerned with the lack of communication with this company, I notified them again on Monday and requested my partial payment back, which they required prior to the move. I was told my credit card would be credited. This has not happened as of yet and it has been a week. I plan on contacting the Better Business Bureau. I certainly do not wish this to happen to someone else.
Y M. Dohmen
Response from Nationwide Moving Services LLC
We are truly sorry about the problems that have occurred and that we were unable to fulfill the obligations that we had with you. We are giving you a full and complete refund. We are sorry that it has ended up this way and we will do our best as a company to make sure that this never happens again.
Bad move
12/23/2009 Posted by L Andrew
Completely broken desk, we did not even accept it. Scratches and actual gouges on everything from headboards to bed side rails, picture frames, metal barstools and stereo stands. When talking with the...
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Awful
12/23/2009 Posted by D Hughes
I was advised that I would be moved by employees of the company on 11/16/09. Instead, another independent moving company finally came late 11/17/09. The ...
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Nationwide
12/28/2009 Posted by L Mendoza
Lori had quoted me no more than five days for delivery, which was obviously wrong. Once my stuff was picked up, getting ahold of anyone was near impossible. Lori never returned any of my phone...
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Unhappy
12/28/2009 Posted by C Ahmed
We paid for boxes, the mover did not bring any boxes. We weer told heavy item like sofa would be wrapped in cellophane but it was not done. I contacted the company for compensation for damage and refu...
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Nationwide
12/28/2009 Posted by T Baldwin
The movers would not provide me with any documentation, but they insisted that I was overweight. They requested additional money for lodging and for being overweight. I had a very bad and unprofession...
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