Nationwide Moving Services LLC


Mover Report Card

Before Your Move
Accuracy of Estimate?100.00%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?4
Was the staff courteous?4
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

What a nightmare

I was promised a one or two day delivery due to the short distance of the move (424 miles). I was told that the movers would be there to load around 7a.m. and they got there after 9a.m. This was on March 26, 2010 where the driver originally informed me that I would not get my "stuff" until April 1st. I told him that seven days was not acceptable and that I was promised a one-two day delivery. He then told me that the best case scenario would be a delivery on Tuesday morning. They did not arrived until after 9a.m. on Wednesday. This was six days after they picked my stuff up. I called and emailed the employee (salesperson who set up my move) and never got a return call, nor a response to my emails. I felt that I got the disappearing salesman act from her. There was never a "damage control" follow up call after the sale. I am very disappointed.


R Gonzales

Response from Nationwide Moving Services LLC

We are very sorry that the driver was unable to complete your move in the desired amount of time. As a company, we will try to be more knowledgeable with moving dates and times with the driver’s routes, as well as make sure that the drivers work for the customers and not themselves. Again, thank you for bringing this to our attention and this will not happen again.

Bad move
12/23/2009 Posted by L Andrew

Completely broken desk, we did not even accept it. Scratches and actual gouges on everything from headboards to bed side rails, picture frames, metal barstools and stereo stands. When talking with the...

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Awful
12/23/2009 Posted by D Hughes

I was advised that I would be moved by employees of the company on 11/16/09. Instead, another independent moving company finally came late 11/17/09. The ...

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Nationwide
12/28/2009 Posted by L Mendoza

Lori had quoted me no more than five days for delivery, which was obviously wrong. Once my stuff was picked up, getting ahold of anyone was near impossible. Lori never returned any of my phone...

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Unhappy
12/28/2009 Posted by C Ahmed

We paid for boxes, the mover did not bring any boxes. We weer told heavy item like sofa would be wrapped in cellophane but it was not done. I contacted the company for compensation for damage and refu...

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Nationwide
12/28/2009 Posted by T Baldwin

The movers would not provide me with any documentation, but they insisted that I was overweight. They requested additional money for lodging and for being overweight. I had a very bad and unprofession...

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