Olympia Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?80.00%
Estimator's Profession Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?2
Was the staff courteous?3
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claims?No

Olympia Moving

The reason I picked Olympia was because I needed to move out of one apartment on Friday but couldn't move into the other until Saturday. They offered to store my stuff overnight for free so I thought that was the best deal. They came an hour and a half after their scheduled move time which was between 1-3.

I ended up having to move my stuff out while the new tenant was moving his in. When I was trying to contact the moving company in regards to where my movers were, no one was answering the phone and no one was calling me back. I was told the movers would contact me and instead of calling the main number I had given them and the number I kept calling them from, they were calling my work phone number and I didn't get those messages until the next week when I returned to work.

Once there the movers estimated it would take 3 hours to load the truck and wrap everything when all my belongings were already moved into one room. I told them I wouldn't sign anything until after the move, which was a good idea because it only took them 45 minutes to load all my stuff in the truck. I also had to continue to pay them to unload my stuff into their storage facility and even though it only took 45 minutes to load the truck and take stuff down the stairs, they estimated it would take an hour to unload the truck into the storage unit.

The next day they did show up on time and unloaded my stuff in a timely manner but a wood corner bar that I have that was wrapped up was broken and they never reported it to me. There were holes on the bottom of my couch, and scratches on some of my bookcases. None of which was pointed out to me and none of which I noticed until I unwrapped them after the movers left. I would not recommend them.


C Hayes


Everything went well
12/23/2009 Posted by B. S.

Overall, the experience was good. Well worth the $600 for 5 hours and 3 guys. I would use them again. They were prompt.

We did not file a claim because it was a minor damage. There was a l...

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Olympia
11/13/2009 Posted by V Franklin

Olympia started out OK, although they arrived in a Budget moving truck. They were on time and seemed courteous enough. I was given a different estimate, which was about $100 more once they arrived ...

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Olympia Review
9/9/2009 Posted by J Davis

The estimate for packaging materials was not included, so I had an extra $30 to pay for tape. But there were 3 movers rather than the 2 I booked, so it all got done in 2 hours flat. The movers were ni...

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The Unholy Move
11/13/2009 Posted by D Antuna

Olympia Moving & Storage managed to make the already stressful moving experience exponentially worse. After providing a low quote, the movers more than doubled the estimate AFTER loading our po...

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Moving Day
11/13/2009 Posted by L Denard

The crew from Olympia Moving & Storage were excellant. They arrived on time, moved everything very cautiously and they guys were very curteous. I would recommend this company to everyone. I was so...

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