Mover Report Card
Before Your Move
| Accuracy of Estimate? | 77.00% |
| Estimator's Profession Knowledge? | Limited |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 5 |
| How did they handle your belongings? | 5 |
| Was the staff courteous? | 5 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | No |
Going Home
The move was very good, but I felt I paid too much. I was advised that is was a minimum of 3 hours including drive time, so the drive was 1 hr and the packing and unpacking was 2 hrs but they charged me for 4 hrs because the drive time was not included and so I paid for an extra hour I didn't use.
M Calvillo
Response from Dimension Moving & Storage, Inc.
Dear Calvillo, Thank for taking time to post your review. I'm sorry to learn that you were not aware that the double driving time was not included in the quote. I've already forwarded your review to the sales representative and the supervisor. We will make sure our future customers will be well informed of such information. Sincerely, Natalie May Customer Service Deparmtment Dimension Moving & Storage Inc.