HomeMoving ServicesA Professional MoversMoving Reviews

A Professional Movers


Mover Report Card

Before Your Move
Accuracy of Estimate?60.00%
Estimator's Profession Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

A Professional

I was told that the move of a bedroom set would be within the 3 hour minimum at $75 per hour. When we got to my apartment, they said the bill was $225 minimum and 2 hours travel time and packing materials, that they said were required by law. They were not about to move the set off the truck until I agreed to these prices.

I asked if anyone was in the office and was told no. I called the office and spoke to a young lady. She said she would have the owner call me in 2 minutes. He called the driver and told him to tell me that was the amount. I called back and finally got the owner on the phone and agreed to pay 375 to get my furniture. He told the driver OK, but cash only.


J Foy

Response from A Professional Movers

As mentioned in the email and to the customer there is a minimum of 3 hours. The customer was given a discount on the hourly rate as well the original rate should of been $90 per hour with the 3 hour minimum you would be looking at $270.00 just for the move.

As far as materials it is mandatory to protect all furniture on our trucks. The customer was advised that there is travel time plus any material used. The customer figured because they were saving on the hourly rate that it would be cheaper.

At the end of the move the customer was dissatisfied with the price and given an additional discount. We did everything in our power to satisfy the customer and gave them a discount on their move.

A Professional Movers.....Watch Out
11/13/2009 Posted by J Arturi

I could go on for hours of how a simple move that took about 4.5 hrs. 10 years ago now took 11 1/2 hours with A Professional Movers. The following is my ...

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Twice as much
11/13/2009 Posted by P Post

The movers were on time, and moved us in 2 hours -- it was a good move overall. 

We were obligated to pay for 3 hour minimum, which I was told up front. But I would suggest making sure...

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Disappointing
11/13/2009 Posted by H Gunduzalp

I was very disappointed with the price I was given during the move. Even though I told everything about the move when I got quotes, I was given a totally different, crazy amount when they arrived. Alt...

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A Professional
11/13/2009 Posted by R Alberto

The 4 hour $340 quote turned into 6 hours and $776. They charged extra for everything including furniture blankets and tape. Three items were damaged; when we pointed them out to the mover he went ...

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Hidden Fees
9/29/2009 Posted by M. Scammed

I am extremely disappointed with the services of this company. First, they arrived 2 hours earlier than scheduled and I believe extended the amount of time to move me in order to accommodate the ho...

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5601 N Pima Rd, Scottsdale, AZ, 85250
| 800-248-MOVE (6683)