USA Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?23.75%
Estimator's Professional Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Worst Moving Company

I would recommend USA Relocation to anyone. For starters, they were late; the foreman did not give us an accurate estimate of our move and he was on his cell phone so much during our move that he had to recharge his phone battery twice! Our move was only a mile away and we had less than 55 items to move. In addition, my husband and I had taken apart all the beds (3) and had packed up our closets, kitchen, etc. We left only the big stuff for the movers to move. It took them 4 1/2 hours to move the items (less than 55) to their truck parked in our driveway and another 4 to move it into our new home. The movers did not deduct time for their lunch break in which we bought the food and charged us an hour drive time for a total of 15 minutes. The men also damaged our new hardwood floors and took a few chunks out of our walls!
K Osegueda


Amazing
5/11/2010 Posted by C Mccamey

It was a great experience and I would use them again.

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Missing in action--customer service
3/18/2010 Posted by M Taddeo

The dispatcher sent the moving company out over two hours early telling them that it was okay which it was not. After an initial bumpy start the guys, were excellent. They worked hard and moved as ...

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USA Relocation
3/1/2010 Posted by C Boucher

I had a piece to my bed frame broken, a couple things with minor scratches and my ironing board was broken. The staff was very nice and obvious had a lot...

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Poor moving company
12/23/2009 Posted by A Clark

The truck arrived two hours late. The driver did call and said there was an accident on the freeway. We had to get additional items moved in our car...

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USA Relocation
10/30/2009 Posted by G Marie

The guys that came out were very nice, but back at the office they were rude; I was told that they would put my '[expletive] out on the street' if I did not sign the papers.

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