Olympia Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?100.00%
Estimator's Professional Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?5
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Mixed

Time was a huge factor in this move. The apartment building requires that tenants reserve elevator time for the move. This was explained to the salesman at the time the move was booked. He assured me that it would not be a problem for them to work within the time frame of the reserved elevator time. When the movers showed up, there was only one hour left on the reserved time for the elevator. The movers worked very quickly and efficiently to get us out of the old apartment quickly. When a call was placed to the person from whom I initially made arrangements, he did not seem responsive to the inconvenience their lateness caused and was not willing to make any efforts to do anything about it. Moving is a very stressful time, and in this case the stress was increased by the way this was handled.
P Tillis


Best movers ever
12/28/2009 Posted by B Slenk

Very small bumps on a couple of pieces and one broken bowl - we did not put a claim in so no response was asked for. The movers were really very fast and extremely efficient, friendly as well.

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Great Moving Experience
12/24/2009 Posted by T Rallo

The guys were on time, professional, efficient and courteous. They completed a few minutes AHEAD of schedule and treated my belongings with care. A positive experience for sure, I would recommend them...

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Moving review
12/24/2009 Posted by B Alonzo

Good marks for the move itself, but not happy with the quote. The quote they gave me was wrong with extra charges for packing material they said was free. Next time I move I will go with a more well k...

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Move on March 28, 2009
12/24/2009 Posted by B Brown

Even though the movers were late due to other moves, they conducted themselves in a very professional manner. They got the job done quickly and efficiently.

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Everything went well
12/23/2009 Posted by B. S.

Overall, the experience was good. Well worth the $600 for 5 hours and 3 guys. I would use them again. They were prompt.

We did not file a claim because it was a minor damage. There was a l...

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