USA Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?52.94%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?5
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No
Was the moving company<br />responsive to your claims?No

Bait and Switch?

The moving company was really friendly and great all the way through--except for a very major point that my estimate was approximately 50 pecent more than what they quoted me. I nearly had a heart attack when I found out and was very upset considering I felt I gave an accurate description of my inventory. If I had an accurate estimate, I definitely would have gone the U-Haul route. I really don't know what I could have done differently but I placed my trust in the estimate and got knocked for a loop. Other than this, they were excellent in every other way.
M Gibbons


Amazing
5/11/2010 Posted by C Mccamey

It was a great experience and I would use them again.

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Missing in action--customer service
3/18/2010 Posted by M Taddeo

The dispatcher sent the moving company out over two hours early telling them that it was okay which it was not. After an initial bumpy start the guys, were excellent. They worked hard and moved as ...

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USA Relocation
3/1/2010 Posted by C Boucher

I had a piece to my bed frame broken, a couple things with minor scratches and my ironing board was broken. The staff was very nice and obvious had a lot...

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Poor moving company
12/23/2009 Posted by A Clark

The truck arrived two hours late. The driver did call and said there was an accident on the freeway. We had to get additional items moved in our car...

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USA Relocation
10/30/2009 Posted by G Marie

The guys that came out were very nice, but back at the office they were rude; I was told that they would put my '[expletive] out on the street' if I did not sign the papers.

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