A Professional Movers
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 37.50% |
| Estimator's Professional Knowledge? | None |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 5 |
| How did they handle your belongings? | 5 |
| Was the staff courteous? | 3 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | Yes |
| Was the moving company responsive to your claims | Yes |
Eye Opening Experience
Booking my move was a very pleasant experience. However, by the time we were finished, it turned into a nightmare of an expense. I was told that dropping off one piece of furniture on the way to my final destination would cost $25 and when it was time to pay, the foreman told me I had to pay $150. When I called the office and spoke to the woman who gave me the original info, she denied everything. Also, the pnly reason I hired this company was because I was told that it was "no problem" to move a large heavy tree. When we arrived at my new home, the moving team plopped the tree in the middle of my back yard and would not finish placing it where it needed to go. I was charged for 15 rolls of tape and when the movers left, they left behind an entire package of eight rolls of brand new tape that they did not use but charged me for. I had to pay more than $500 over the estimate. I would not use this company again or recommend them.
L Marie Porco
Twice as much
11/13/2009 Posted by P Post
The movers were on time, and moved us in 2 hours -- it was a good move overall.
We were obligated to pay for 3 hour minimum, which I was told up front. But I would suggest making sure...
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Disappointing
11/13/2009 Posted by H Gunduzalp
I was very disappointed with the price I was given during the move. Even though I told everything about the move when I got quotes, I was given a totally different, crazy amount when they arrived. Alt...
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A Professional
11/13/2009 Posted by R Alberto
The 4 hour $340 quote turned into 6 hours and $776. They charged extra for everything including furniture blankets and tape. Three items were damaged; when we pointed them out to the mover he went ...
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Hidden Fees
9/29/2009 Posted by M. Scammed
I am extremely disappointed with the services of this company. First, they arrived 2 hours earlier than scheduled and I believe extended the amount of time to move me in order to accommodate the ho...
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Not Thrilled
11/13/2009 Posted by M Gitterman
I moved 2 blocks in a residential area. Things were over taped and wrapped, wasting supplies and time. The fact that they were an hour late and that customer service never picked up, the answering mac...
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