A Professional Movers
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 48.00% |
| Estimator's Professional Knowledge? | None |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 1 |
| How did they handle your belongings? | 1 |
| Was the staff courteous? | 2 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | Yes |
| Was the moving company responsive to your claims | No |
Scary Move
First of all, I had all my belongings packed before I moved and all I needed was three wardrobe boxes from the company. They ended up using a whole case of tape, which they chared me almost 90 dollars for that I could have just wrapped myself. They then charged me almost $500 dollars for boxes. I couldn't believe it! The packing material cost me as much as the move, then they refused to take my stuff off the truck until they got paid and they wouldn't take a check and they did'n't take credit cards, so I had to stop what I was doing to try and find a bank to take out $1,132 in cash for a move that took four hours. It was suppose to cost $80 dollars an hour, but this move cost me three times my expectations. I was never so discusted in my life. I am writing to the Better Business Bureau and the Attorney General.
I Hall
Twice as much
11/13/2009 Posted by P Post
The movers were on time, and moved us in 2 hours -- it was a good move overall.
We were obligated to pay for 3 hour minimum, which I was told up front. But I would suggest making sure...
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Disappointing
11/13/2009 Posted by H Gunduzalp
I was very disappointed with the price I was given during the move. Even though I told everything about the move when I got quotes, I was given a totally different, crazy amount when they arrived. Alt...
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A Professional
11/13/2009 Posted by R Alberto
The 4 hour $340 quote turned into 6 hours and $776. They charged extra for everything including furniture blankets and tape. Three items were damaged; when we pointed them out to the mover he went ...
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Hidden Fees
9/29/2009 Posted by M. Scammed
I am extremely disappointed with the services of this company. First, they arrived 2 hours earlier than scheduled and I believe extended the amount of time to move me in order to accommodate the ho...
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Not Thrilled
11/13/2009 Posted by M Gitterman
I moved 2 blocks in a residential area. Things were over taped and wrapped, wasting supplies and time. The fact that they were an hour late and that customer service never picked up, the answering mac...
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