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USA Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?61.48%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?2
Was the staff courteous?2
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Poor moving company

The truck arrived two hours late. The driver did call and said there was an accident on the freeway. We had to get additional items moved in our car the next day and this took several hours. We were charged beyond the $75 per hour rate for packing materials such as the mattresses. I requested they leave behind the "packing" materials since I was charged but they did not leave the materials. i.e. plastic bag which covered the mattress. The charges were unfair and I will be contacting USA Relocations to dispute the charges.


A Clark

Ventura to Oxnard
5/14/2010 Posted by J Schwartz

Good movers, really fast and efficient. The only problem is they wasted a lot of money carefully packing stuff that I didn't care if it got damaged like an old computer monitor and a few cheap lamps. ...

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Amazing
5/11/2010 Posted by C Mccamey

It was a great experience and I would use them again.

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Missing in action--customer service
3/18/2010 Posted by M Taddeo

The dispatcher sent the moving company out over two hours early telling them that it was okay which it was not. After an initial bumpy start the guys, were excellent. They worked hard and moved as ...

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USA Relocation
3/1/2010 Posted by C Boucher

I had a piece to my bed frame broken, a couple things with minor scratches and my ironing board was broken. The staff was very nice and obvious had a lot...

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USA Relocation
10/30/2009 Posted by G Marie

The guys that came out were very nice, but back at the office they were rude; I was told that they would put my '[expletive] out on the street' if I did not sign the papers.

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5601 N Pima Rd, Scottsdale, AZ, 85250
| 800-248-MOVE (6683)