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Nationwide Moving Services LLC


Mover Report Card

Before Your Move
Accuracy of Estimate?100.00%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?3
Was the staff courteous?5
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Nationwide

Lori had quoted me no more than five days for delivery, which was obviously wrong. Once my stuff was picked up, getting ahold of anyone was near impossible. Lori never returned any of my phone calls. The move took 14 days which I understand is within their contracted timeframe, but why tell your customer it will only be five days?

Hidden in the middle of a paragraph about disassembly of furniture is the phrase, "deliver may take up to 30 days." That is the only place delivery time is mentioned in the contract. Why hide it? Put it where a customer will read it, and be forthcoming about the fact that it may take a few weeks. Had they been upfront, I would not have a gripe.


L Mendoza

Response from Nationwide Moving Services LLC

Unlike the other moving companies, we are not on here to tell  our side of the story. We do not want to argue or put down a customer who is angry enough to go on the internet and file a report about our company. That is our fault as a company if we let it get to that point. However we do want to rectify the situation with you, and the way that we go about that with quality service is through Athem Claims Management. Please contact them or our customer service so that we will have a chance to make the situation right. Anthem Claim Management 2351 W. Memorial Court Anthem, AZ 85086 1-866-551-5998 Nationwide Moving Services LLC 1-866-441-5161 Kaufman, Texas

A Nightmare
4/15/2010 Posted by F Dacus

I would not recommend this company. They repeatedly gave me misleading information on pick up dates, and were two days late picking up me up from the dat...

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Not great
3/1/2010 Posted by A Allen

Don't do it! I had one piece of furniture and about 25 boxes and they quoted me 600 pounds, but their minimum is 1000 pounds. They were a week late picking me up, then they told me i...

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The moving pits
3/1/2010 Posted by Scott Neal

This was the worst experience I have ever encountered in my life. Nationwide Moving Services brokered another moving company to pick up my belongings in ...

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Nationwide Moving Services
12/28/2009 Posted by T Spalding

I had a very poor experience with Nationwide Moving Services during a simple 1500-pound move of about 1,000 miles. All of my items were professionally boxed ahead of time.

1. The movers we...

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Moving nightmare
12/23/2009 Posted by P May

The movers were supposed to show up at 10 a.m. They arrived at 5 p.m. They hit a tree with the truck when they came onto the property and gouged a hole in their trailer, which resulted in them cutting...

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