Dimension Moving & Storage, Inc.
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 100.00% |
| Estimator's Professional Knowledge? | Good |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 5 |
| How did they handle your belongings? | 4 |
| Was the staff courteous? | 4 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | Yes |
| Was the moving company responsive to your claims | No |
Dimension
I felt that the moving company was beyond wonderful in CA, and I would recommend the CA crew. The VA crew was fast and efficient but were unwilling to do some of what the first crew did, i.e., move items up the stairs. They showed me a price list when I spoke with them about it. Ultimately I had about 5 things broken. There were things that I feel were wrapped well (by the CA crew) but just were broke. I did not file a claim.
J Brady
Response from Dimension Moving & Storage, Inc.
Thank you very much for your positive review about us. It motivates us continually achieving the best service to our future customers! We also appreciate you pointed out problems about the delivery service, which will definitely be addressed to the certain related employees. We regret any inconvenience or frustration that your experience has caused you. We will contact you directly to assist you through the claim process. We’re thankful for the opportunity to serve you with your relocation needs!
Fast move
12/23/2009 Posted by M Fathi
I had a very small moving within a very short distance. The moving was really really fast (much faster than I expected) and smooth. They had many required equipments to move and handle different ob...
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No control over boxes and wrap
9/9/2009 Posted by G Glick
They insisted on wrapping everything with padding and tape and tape and tape -- and putting what I had in boxes in THEIR boxes, and I had no control over the $900 worth of boxes and tape. It was a ...
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Dimension Moving & Storage
11/13/2009 Posted by E Chism
My initial consultation with Dimension was very good. I did my research and everything I found on them proved them to be reputable. However, the move itself was handled very poorly, they violated t...
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Dimension Review
7/21/2009 Posted by P Mccalden
The movers used various products during the move that added money to my bill, yet the use of these products were never approved by me. That doubled the price of my move. We were told the price of o...
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Moving Experience
7/6/2009 Posted by A Bushehri
The movers were very professional and thorough. I could not be happier with their performance. My only negative issue is the gross underestimation of the cost. The estimator insinuated that the materi...
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