HomeMoving ServicesDimension Moving & Storage, Inc.Moving Reviews

Dimension Moving & Storage, Inc.


Mover Report Card

Before Your Move
Accuracy of Estimate?64.00%
Estimator's Profession Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?5
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

No control over boxes and wrap

They insisted on wrapping everything with padding and tape and tape and tape -- and putting what I had in boxes in THEIR boxes, and I had no control over the $900 worth of boxes and tape. It was a shock when they charged me almost $1,000 over what I expected.

Yes, I read the moving contract, and I expected a materials charge, but I think they overdid it. I realize now that this is what moving companies do -- give you an estimate on weight and distance and then burn you with materials.


G Glick

Response from Dimension Moving & Storage, Inc.

Dear Valued Customer,

We’re sorry that you received service that prompted you to post a unhappy review about our service, and we regret any inconvenience or frustration that your experience has caused you. Since your move is a cross states move, which usually takes few days and a couple of times loading and unloading, your belongings need to be professionally protected from damages.

If you have any further concerns, please feel free to contact our office directly at: 1-800-306-4032 or CustomerService@DimensionMoving.com Best regards, Natalie May Customer Service Department Dimension Moving & Storage Inc.

The best
12/24/2009 Posted by E Fabian

Dimension is a great company. They were on time, courteous, helpful and very professional.

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Fast move
12/23/2009 Posted by M Fathi

I had a very small moving within a very short distance. The moving was really really fast (much faster than I expected) and smooth. They had many required equipments to move and handle different ob...

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Dimension Moving & Storage
11/13/2009 Posted by E Chism

My initial consultation with Dimension was very good. I did my research and everything I found on them proved them to be reputable. However, the move itself was handled very poorly, they violated t...

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Dimension Review
7/21/2009 Posted by P Mccalden

The movers used various products during the move that added money to my bill, yet the use of these products were never approved by me. That doubled the price of my move. We were told the price of o...

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Moving Experience
7/6/2009 Posted by A Bushehri

The movers were very professional and thorough. I could not be happier with their performance. My only negative issue is the gross underestimation of the cost. The estimator insinuated that the materi...

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HomeMoving ServicesDimension Moving & Storage, Inc.Moving Reviews
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5601 N Pima Rd, Scottsdale, AZ, 85250
| 800-248-MOVE (6683)